Get help
Helpful information, all in one place.
Health care providers
- For healthcare providersRegister a provider number, claim electronically, and download the forms and certificates we need.
- Medical providersAccess Gap Cover through AHSA, ECLIPSE claiming under fund code LHS, and who to contact about a patient.
- Extras providersRegistering your provider number, HICAPS and manual claiming, and the forms for extras services.
- Hospital providersClaim forms, the participating private hospitals list, HCP data and hospital contracts through AHSA.
- Eligibility checkingHow to confirm a member’s cover before treatment.
- eCheckCheck a member’s eligibility online through HAMBS eCheck.
Get in touch
- Contact usCall, email or ask for a callback if it’s easier for you.
- Find a branchAddresses, opening hours and directions for our Moe, Traralgon and Warragul branches.
- Forms and publicationsMembership, claim and change-of-cover forms, our fund rules and member guide, and every cover’s policy document.
- Before going to hospitalCheck your cover, waiting periods, participating hospitals and out-of-pocket costs before you’re admitted.
- Latrobe Health appClaim on the spot with a QR code, track claims, check your extras limits and pay your premium.
Government initiatives
- Australian Government RebateHow much of your premium the rebate covers, based on your income and age.
- Lifetime Health CoverThe loading added to hospital cover for each year you’re over 30 without it, and how to avoid it.
- Medicare Levy SurchargeThe extra tax for higher earners without hospital cover, and the income thresholds.
