Skip to content

Login or claim.

All 38 clinical categories, restricted

Healthy Start Package

Public hospital cover across all clinical categories, accident treatment in a participating private hospital, plus extras for everyday health.

  • Cover for all clinical categories in a public hospital, and accidents only in a participating private hospital
  • Emergency ambulance

Healthy Start Package

from $25.90/wk

Get a quote

What you’re covered for

What's restricted

38 of 38 clinical categories

Restricted means limited benefits, typically treatment as a private patient in a public hospital, which can leave a large out-of-pocket cost. Your PDS sets out exactly what’s paid.

Rehab, mental health & palliative

  • Restricted:RehabilitationDetails

    Treatment to improve and restore function

  • Restricted:Hospital psychiatric servicesDetails

    Mental health conditions

  • Restricted:Palliative careDetails

    Treatment for terminal illness and end of life care

Bones, joints & spine

  • Restricted:Bone, joint and muscleDetails

    Carpal tunnel, fractures, hand surgery, joint fusion, bone spurs, osteomyelitis and surgery for bone cancer

  • Restricted:Joint reconstructionsDetails

    Torn tendons, rotator cuff tears and damaged ligaments

  • Restricted:Joint replacementsDetails

    Full or partial replacement of joints

  • Restricted:Back, neck and spineDetails

    Sciatica, prolapsed discs, curvature of spine

  • Restricted:Podiatric surgery (provided by a registered podiatric surgeon)

Heart, lungs & blood

  • Restricted:Heart and vascular systemDetails

    Heart attack, stents, varicose veins

  • Restricted:Lung and chestDetails

    Lung cancer, respiratory conditions, asthma, pneumonia

  • Restricted:BloodDetails

    Blood clotting disorder, bone marrow transplants

  • Restricted:Sleep studiesDetails

    Investigation of sleep apnoea and snoring

Digestive, kidney & urinary

  • Restricted:Digestive systemDetails

    Gallstones, irritable bowel syndrome, haemorrhoids

  • Restricted:Hernia and appendixDetails

    Hernia operations and appendicitis

  • Restricted:Gastrointestinal endoscopyDetails

    Colonoscopy and gastroscopy

  • Restricted:Kidney and bladderDetails

    Kidney stones, adrenal gland tumour and incontinence

  • Restricted:Dialysis for chronic kidney failureDetails

    Filtering blood through a machine

  • Restricted:Male reproductive systemDetails

    Male sterilisation, circumcision and prostate cancer

Eyes, ears, nose, throat & dental

  • Restricted:Eye (not cataracts)Details

    Retinal detachment, tear duct conditions, eye infections and medically managed trauma to the eye

  • Restricted:CataractsDetails

    Replacement of eye lens

  • Restricted:Ear, nose and throatDetails

    Damaged ear drum, sinus surgery, removal of foreign bodies, stapedectomy and throat cancer

  • Restricted:Tonsils, adenoids and grommetsDetails

    Hospital treatment of the tonsils, adenoids and insertion or removal of grommets

  • Restricted:Implantation of hearing devicesDetails

    Cochlear implants

  • Restricted:Dental surgeryDetails

    Removal of wisdom teeth, dental implants

Brain, nerves & pain

  • Restricted:Brain and nervous systemDetails

    Stroke, brain or spinal cord tumours

  • Restricted:Pain managementDetails

    Treatment of chronic pain NOT with a device

  • Restricted:Pain management with deviceDetails

    Insertion of a device to manage pain

Pregnancy & women's health

  • Restricted:GynaecologyDetails

    Endometriosis, polycystic ovaries, repairs post childbirth

  • Restricted:Pregnancy and birthDetails

    Treatment before, during and after having a baby

  • Restricted:Miscarriage and termination of pregnancy
  • Restricted:Assisted reproductive servicesDetails

    Treatment to assist conception

  • Restricted:Breast surgery (medically necessary)Details

    Breast lesion, breast tumours

Cancer, skin & other surgery

  • Restricted:Chemotherapy, radiotherapy and immunotherapy for cancer
  • Restricted:SkinDetails

    Surgery to remove melanoma, other skin lesions and wound repair

  • Restricted:Plastic and reconstructive surgery (medically necessary)Details

    Burns, skin grafts

  • Restricted:Diabetes management (excluding insulin pumps)Details

    Stabilisation

  • Restricted:Insulin pumpsDetails

    Treatment of diabetes with a pump that delivers insulin

  • Restricted:Weight loss surgeryDetails

    Surgical treatment of obesity

Waiting periods

  • 1 dayEmergency ambulance
  • 2 monthsPsychiatric services, rehabilitation and palliative careAll other hospital services, including accident-related treatment (for clinical categories included in the product)
  • 12 monthsPre-existing conditions (excluding hospital psychiatric services, rehabilitation and palliative care)Pregnancy and birth

Extras included in Healthy Start Package

Ambulance membership feeBenefit 50%Limit No separate limitWaiting 2 months
Emergency ambulanceUnlimited ambulance transports where necessaryShow 1 serviceBenefit No limitLimit No limitWaiting 1 day

What’s included

Emergency ambulance: each service and the benefit paid for it
ServiceBenefit we pay
Unlimited ambulance transports where necessaryNo limit

Paid per service, within the limit and waiting period above.

General dentalItems as per dental schedulePeriodic oral examination · Scale and clean · Simple tooth extraction · Adhesive restoration (filling 1 surface) · Mouth guard supplied by dentist or dental technicianShow 5 servicesBenefit Varies by serviceLimit $500 per person$2000 per membershipCombined limitWaiting 2 months

What’s included

General dental: each service and the benefit paid for it
ServiceBenefit we pay
Periodic oral examination$30.50
Scale and clean$57.60
Simple tooth extraction$63.15
Adhesive restoration (filling 1 surface)$63.30
Mouth guard supplied by dentist or dental technician$80 per person

Paid per service, within the limit and waiting period above.

Major DentalItems as per dental scheduleTreatment resulting from an accident onlyShow 1 serviceBenefit $250 per accidentLimit $500 per person$2000 per membershipCombined limitWaiting 12 months

What’s included

Major Dental: each service and the benefit paid for it
ServiceBenefit we pay
Treatment resulting from an accident only$250 per accident

Paid per service, within the limit and waiting period above.

OpticalGlasses, contact lenses and prescription sunglassesShow 1 serviceBenefit $150Limit $150 per personWaiting 6 months

What’s included

Optical: each service and the benefit paid for it
ServiceBenefit we pay
Glasses, contact lenses and prescription sunglasses$150

Paid per service, within the limit and waiting period above.

Physiotherapy, chiropractic & massageGroup physiotherapy / hydrotherapy · Physiotherapy · Chiropractic · Chiropractic X-ray (one per year) · Osteopathy · Massage (with registered provider) · Podiatry Consultations (Other Items as per podiatry schedule) · Pharmaceuticals (compounded medicine excluded) · Travel vaccinesShow 9 servicesBenefit Varies by serviceLimit $250 per person$500 per membershipWaiting 2 months

What’s included

Physiotherapy, chiropractic & massage: each service and the benefit paid for it
ServiceBenefit we pay
Group physiotherapy / hydrotherapy$9
Physiotherapy$30
Chiropractic$26
Chiropractic X-ray (one per year)$28
Osteopathy$25
Massage (with registered provider)$25
Podiatry Consultations (Other Items as per podiatry schedule)$25
Pharmaceuticals (compounded medicine excluded)$25 per script
Travel vaccines$25 per travel vaccination

Paid per service, within the limit and waiting period above.

Top-up amount to cover additional extras services required in case of accidentBenefit 100%Limit $175Waiting 2 months

Your premium depends on your details, and prices and available plans can change. Each cover’s policy document prevails over this summary.

Good to know

Waiting periods

Hospital services have waiting periods before you can claim, so it’s worth checking what’s covered and when. You’ll find the details for this cover in the table above and its policy document. Switching from another Australian health fund? If you’ve already served waiting periods for equivalent cover, you generally won’t need to serve them again.

Switching health funds

Switching is easier than you think. If you’ve already served waiting periods for equivalent cover with another Australian health fund, you generally won’t need to serve them again. We’ll tell your old fund and close your policy, so nothing overlaps (the bit people actually worry about). Consider the break-up handled.

Emergency ambulance

You’re covered for unlimited emergency ambulance transport by road, boat or air, after a one-day waiting period. Live in Queensland? Your state ambulance scheme covers you Australia-wide instead. Tasmanian residents are covered by their state scheme in Tasmania; the policy document explains trips interstate. We don’t cover non-emergency transport, like a transfer between hospitals or a trip home.

Australian Government Rebate

The Australian Government Rebate reduces what you pay for private health insurance, based on your age and income, and is indexed annually. The price shown here already has the base-tier rebate applied. Your quote will confirm the tier that actually applies to you.

Still deciding?

Let’s find the right cover together

Got questions? Compare plans side by side or talk to a real person. We’re here to help you choose with confidence.

Ready to join?

Get covered with Healthy Start Package

Get a personalised quote in minutes. No lock-in contract, no hidden fees.