You can change your account information, submit extras claims or check your extras benefits and limits, make contribution payments – all while on the go!

• Submit and track extras claims
• Check your extras benefits and limits
• View and make secure premium payments
• Update your personal information
• Submit documents
• Find a provider
• Find your nearest Latrobe Health branch
• Attach and submit PDF documents in support of claims 
• Secure inbox (receive secure correspondence from Latrobe Health) 
• Reset your password
• View and edit benefit and contribution payment account details 

We’re reopening our Moe and Traralgon branches on Monday 25th October. Our Bairnsdale branch remains closed at this time. As always, our members can continue to receive the service they need by calling our team of member service consultants on 1300 362 144.

For members who might have ordinarily visited a branch to claim benefits, Latrobe offers several ways to claim on medical fees after a hospital admission or claim on extras including:  

• Download our mobile app and submit your claim in a jiffy. The app also allows you to track your claims, check your benefits and limits, see your payment details, update your contact info and find a provider. 
• Claim electronically via HICAPS or HealthPoint with your participating provider.
• Download a claim form and email or post your claim along with your original account or receipt. 

Thanks to all our members for their patience and understanding while we continue to face the challenges that this pandemic throws at us.

With COVID-19 restrictions in regional Victoria again easing, we welcome back members to our Bairnsdale, Traralgon and Moe branches. However, due to additional health and safety requirements, our Morwell branch will remain closed until further notice. 

Members are welcome to visit us in branch, to contact our team of member service consultants on 1300 362 144 or email us at info@lhs.com.au. You can also download our mobile app to help claim on the go, track your claims, check your benefits and limits, see your payment details, update your contact info and find a provider. 

We’ve designed this website with you in mind – intuitive design, fresh look and feel, product comparison tools and quoting, and easy navigation so you can find the information you came here for.

Intuitive design
Our new website is fully optimised for mobile devices, so you can find information you are looking for whether you’re at your desk or on the move.

Fresh look and feel
We’ve kept the existing Latrobe branding, but just stretched the brand slightly and most noticeably across colour, layout and imagery – these things contribute to delivering on our member promise to make information as simple and straightforward to understand and access.

Product comparison
You can now compare each of our hospital covers and extras options – it’s now so much easier for you to see the different covers available to you.

Get quote
Try the quick and easy quoting tool to select the cover that best suits you.

Content and navigation
We’ve implemented a streamlined content structure so its easy to compare Latrobe hospital covers and extras covers, you can easily find information about the benefits of each of our covers, get a private health insurance quote, and our members can login to access information about their membership with us.

We love your feedback! If you’ve got any comments, ideas or thoughts about the new website you can email us on info@lhs.com.au or call 1300 362 144.